Privacy & Cookie Policy

Last Updated: 24 Apr, 2026 15:04 PM.

Thank you for visiting and shopping at Beauty Neptune ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your privacy.

We are based and operate in Berlin, Germany.

This Privacy & Cookie Policy explains how we collect, use, and protect your information when you visit our website, purchase press-on nails, or book beauty services (nails, lashes, brows).

1. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Appointment or order details

We may automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

Where required by law, non-essential cookies and similar technologies are only used with your consent.

This information is collected to help us:

  • Improve website performance

  • Enhance user experience

  • Ensure website security

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders (press-on nails)

  • Manage bookings and appointments

  • Communicate with you (confirmations, updates, support)

  • Improve our website and services

  • Send marketing emails (only if you opt in)

  • Prevent fraud and ensure security

3. Sharing Your Information

We only share your data with trusted third parties when necessary, such as:

  • Payment providers (e.g. Stripe, PayPal)

  • Booking and scheduling systems

  • Website hosting providers

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies are small text files stored on your device when you visit a website.

We use cookies and similar technologies to:

  • Ensure the proper functioning of the website

  • Improve website performance

  • Analyze website traffic and usage

  • Non-essential cookies are only used with your prior consent.

  • You can manage or withdraw your consent at any time through your browser settings or cookie preferences.

  • Disabling cookies may affect certain features or functionality of the website.

Types of cookies we use:

  • Essential cookies (required for website functionality)

  • Performance and analytics cookies

  • Functionality cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

We may also use trusted third-party services (such as analytics or payment providers) that use cookies.

5. International Users & GDPR

As we serve customers worldwide, your personal data may be processed outside your country, including outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access to your personal data

  • Rectification of inaccurate or incomplete data

  • Erasure of your personal data

  • Restriction of processing

  • Data portability

To exercise any of these rights, please contact us using the email provided in this policy.

6. Data Retention

We keep your information only as long as necessary to provide our services and meet legal obligations.

7. Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.

8. Minors

The minimum age to use services is 16 years. Customers aged 16–17 require parental consent to book or receive services. Customers aged 18 and above may use services without parental consent. There is no minimum age requirement for purchasing products.

9. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy & Cookie Policy, please contact us:

Email: neptunellestudio@gmail.com